T.I., whose real name is Clifford Harris, talked to the man about how a person "can make it through anything," Atlanta Police spokesman James Polite said.
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Harris faces his own life crisis this week when he appears before a federal judge, who is considering revoking his probation from a weapons conviction.
Police were trying to talk the man, who appeared to be about 25 years old, from jumping from the 22-floor Colony Square building when Harris "appeared out of nowhere," Polite said.