It is based around the life of author Charles Dickens, briefly a resident of Chatham as a child and who, as an adult, lived at Gads Hill Place in nearby Higham. Many of the locations and characters in his novels are based on buildings, places and people of the Medway Towns; for example Holcombe Manor was the inspiration for Dingley Dell, the house in Pickwick Papers.
The attraction has been heavily promoted as containing Europe’s longest indoors dark ride, the "Great Expectations" log flume. Other attractions include the Haunted House of Ebenezer Scrooge (which incorporates a Pepper's ghost effect), a Victorian school room, a 4D high definition cinema show, "The Six Jolly Fellowship Porters", a themed bar and restaurant, and Fagin’s Den, a play area. There are also mockup Dickensian-style London buildings around a central square, populated with sundry costumed characters from Dickens' works.